Question 1

How long does the break-in take?

Accepted Answer

Most gloves are completed within 7-10 business days from when we receive them. Total turnaround time also depends on shipping or pickup arrangements. Local drop-off in Lexington, NC by appointment; address sent after you book.

Question 2

Do you accept brand new gloves?

Accepted Answer

Absolutely! We work with both new and used gloves. New gloves benefit greatly from professional break-in to establish proper pocket shape and closure from the start.

Question 3

Can I ship my glove to you?

Accepted Answer

Yes! After you submit your form, Brandon will follow up with shipping instructions. Local drop-off in Lexington, NC by appointment; address sent after you book.

Question 4

What form should I choose?

Accepted Answer

The Flare is great for outfielders who want a wide, open pocket. The Twist is ideal for middle infielders needing quick ball transfer. The Roll is a classic choice for pitchers and players wanting traditional feel and control.

Question 5

Is the break-in done by hand?

Accepted Answer

Yes! We use professional hand-forming techniques with water soaking and controlled machine methods for optimal results. This preserves leather integrity while ensuring your glove is properly formed and game-ready.

Question 6

What is the Japanese Yumomi Technique?

Accepted Answer

This time-honored Japanese technique involves carefully submerging the glove in controlled warm water to gently relax and open the stiff leather fibers. Once the leather is properly softened, the glove is hand-shaped to define the pocket, set the hinge points, and work in the heel. The glove is then placed in our controlled airbox system to thoroughly remove all remaining moisture.

This process allows for precise formation of the glove's structure while maintaining its integrity and long-term performance. Available as a $9.99 add-on service.

Question 7

Can you work with youth gloves?

Accepted Answer

Definitely! Youth gloves receive special attention. We create an easy close without over-softening, preserving structure so young players can develop proper fielding fundamentals.

Question 8

How do I take care of my glove after it's broken in?

Accepted Answer

A few minutes after each game protects the pocket you paid for: wipe off dirt and clay, store it with a ball in the pocket, keep it out of heat, and condition only when the leather looks dry. Our glove care guide walks through the full routine.

Question 9

What does expedited service include?

Accepted Answer

Expedited service ($29.99) moves your glove to the front of the line with a 72-hour turnaround from when we receive your glove. This is perfect for players who need to play NOW. Note: this does not include shipping time to and from our location.

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